We see it in the political arena these days and we see it on the job and in our personal lives. The tendency to present our argument from our point of view makes less sense than trying to make it from their point of view. If you want to persuade someone, speak to their needs and viewpoint.
Behave the Talk
Confidence + Humility = Likability
It doesn’t mean you need to be liked by everyone. But the days of being a distant or disgruntled leader are gone. Connecting with people takes likability.